Shipping policy

According to the nationwide pandemic, COVID-19. Processing time will be 7-14 business days, depending on the day you order. Once shipped, please allow 1-5 business days, to ensure your package is shipped by the shipment time frame you purchased. If you do not receive your package within 30 business days, please contact us at tgccustomerservice1@gmail.com.

We do not ship on the weekends or holidays. So please keep that in mind while purchasing. If an order is placed on a Saturday @12pm, we will not prepare your order until Monday, during business hours. Processing time for your order will not start until that Monday-Friday for your purchase. Once your order is shipped, you will be updated with emails of tracking.

TRACKING NUMBERS

Tracking numbers are the normally 20-22 digits long not including letters if it is delivered through USPS. 16 digits long if delivered through UPS. 12 digits long if delivered through FedEx. Please understand that a tracking number is a number that is enable for you to track your package from one location to another.

BUSINESS DAYS

Business days are M-F only! Therefore, if you place an order on Sunday. Then your order will be processed in the time frame of 7-14 business days.

HOLIDAY SHIPPING

Holidays are very busy times of the year for all businesses. Therefore, any orders that are placed during the holiday may or may not be delayed. Processing will be 7-21 business days. Once your item is shipped and done processing it will be shipped and delivered in the time frame in which you purchased at checkout.

 INCLEMENT WEATHER SHIPPING

If the weather is bad in our area for shipping or delivering there will be updates posted on all social media platforms. Please keep in mind that due to storms (of all types) we try to be just as safe and cautious for us but also our customers, because we do not approve of dishonesty and the lack of protection with our customers package.